Full face and open face helmets suit different kinds of riding, and the right choice usually comes down to where and how you ride rather than looks alone. A full face helmet covers the chin and jaw, giving more protection in a wider range of impacts, and tends to suit faster roads and longer distances.
Most manufacturers recommend replacing a motorcycle helmet every five to seven years even without a crash, since the internal materials that absorb impact degrade slowly with heat, sweat and UV exposure. The shell can look fine while the protective layer underneath has already lost some of its effectiveness.
A made to order helmet starts long before any material is cut. Measurements are taken, the intended use of the helmet is discussed, and a rider works with the maker to settle on a shell, lining and finish that suit them specifically, rather than picking from fixed stock sizes.
This kind of workshop sits closer to a design studio than a factory. Colourways, trims and finishes are developed the way a small run of any crafted object would be, with samples, adjustments and a final sign off before anything reaches a rider.
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Daily wear also plays a part. Sweat, sunscreen and regular use all shorten a helmet's working life, so riders who use a helmet every day should expect to replace it sooner than someone who rides occasionally.